Our Urban Community needs an Escape Room.
An Urban Escape Room is well past due in my opinion. It’s a great way to revitalize an old space in our community. There are already two escape room operations around town, but none intentionally serve people of color.
Be a Bridge Builder
The Bridge Builder BY WILL ALLEN DROMGOOLE An old man going a lone highway,Came, at the evening cold and gray,To a chasm vast and deep and wide.Through which was flowing a sullen tideThe old man crossed in the twilight dim,The sullen stream had no fear for him;But he turned when safe…
Do we really know our Urban customers?
Perhaps the most common misconception about our urban community is that it’s monolithic. When we think of Urban, do we imagine a single demographic, one that’s limited to a specific age group, income level or race? There are obvious flaws with these assumptions. For starters, they’re presumptuous. Our Urban customers…
Four Tips to being a better customer for a local small business
In our previous post, we mentioned “customer” as an improvement keyword mentioned by both customers and business owners. This time we are talking about 4 tips customers could use to become better patrons. tip 1: ask questions Asking questions is a way to be proactive and show that you really…
Four Tips for better customer service in your business
Over the last year, UrbanKnox has had the opportunity to interact with hundreds of business owners and customers within our community. One of the consistent keywords among both crowds was “customer.” Better “customer service” from businesses and better customers from the community. Today we will start with the business side… …
Why we should pay full price whenever possible.
No one wants to talk about it but someone has to say it. When buying from a friend or neighbor you should always attempt to pay full price unless they…