Do we really know our Urban customers?
Perhaps the most common misconception about our urban community is that it’s monolithic. When we think of Urban, do we imagine a single demographic, one that’s limited to a specific age group, income level or race? There are obvious flaws with these assumptions. For starters, they’re presumptuous. Our Urban customers…
Four Tips to being a better customer for a local small business
In our previous post, we mentioned “customer” as an improvement keyword mentioned by both customers and business owners. This time we are talking about 4 tips customers could use to become better patrons. tip 1: ask questions Asking questions is a way to be proactive and show that you really…